Shipping Policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with uncapd Gaming Mousepads. We ship worldwide and aim to get your order to you as quickly as possible.
Processing Time
Orders are typically processed within 1-3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery
United Kingdom
| Order Total | Shipping Cost |
|---|---|
| Under £30.00 | £3.99 - Express Shipping |
| £30.00 and over | FREE Express Shipping |
Europe & Global (AU, CH, HK, JP, KR, SG, EU countries, and more)
| Order Total | Shipping Cost |
|---|---|
| Under £30.00 | £3.99 - Express Shipping |
| £30.00 and over | FREE Express Shipping |
North America (US, CA, MX)
| Order Total | Shipping Cost |
|---|---|
| Under $40.00 USD | $3.99 USD - Express Shipping |
| $40.00 USD and over | FREE Express Shipping |
MENA (Saudi Arabia, Egypt, Morocco, UAE and more)
| Order Total | Shipping Cost |
|---|---|
| Under 150 SAR | 9.99 SAR - Fast Shipping |
| 150 SAR and over | FREE Fast Shipping |
Delivery Times
Estimated delivery times vary by region. These are estimates only and are not guaranteed:
- United Kingdom: 2-5 business days
- Europe: 5-10 business days
- North America: 5-10 business days
- MENA: 5-10 business days
- Rest of World: 7-14 business days
Delivery times may be affected by customs clearance, public holidays, or carrier delays outside our control.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available). Please allow up to 24 hours for tracking to update after dispatch.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at info@shopuncapd.com and we will investigate with the carrier on your behalf.
Incorrect Address
Please ensure your shipping address is correct at checkout. uncapd Gaming Mousepads is not responsible for orders delivered to an incorrect address provided by the customer.
For any shipping enquiries, please contact us at info@shopuncapd.com or visit shopuncapd.com.